Teledermatology Partnerships for Pharmaceutical Companies
Accelerate diagnosis, treatment initiation, and adherence through direct access to board-certified dermatologists
The Challenge
The gap between awareness and access
Patients often face delays between learning about treatment options and receiving a diagnosis, creating friction that impacts therapy access, treatment initiation, medication adherence, and, ultimately, outcomes.
Patients frequently encounter:
- Long wait times - the national median wait time for an in-person dermatology visit is 37.
- Dermatology deserts - where access to specialists is limited or nonexistent
- Fragmented care pathways - requiring multiple visits before receiving an accurate diagnosis
- Digital dead ends - telehealth options that lack access to board-certified dermatologists or dermatology-specific expertise
As a result:
- Patients delay or abandon care
- Because access and diagnosis are delayed, conditions worsen before treatment begins
- Appropriate therapies are underutilized or initiated too late.
For pharmaceutical companies, this creates a critical disconnect:
Awareness may be high, but access to appropriate clinical evaluation remains a barrier.
A Better Pathway to Dermatology Access
Faster - from interest to evaluation
Working with DermatologistOnCall allows pharmaceutical partners to connect patients to board-certified dermatologists quickly, enabling timely diagnosis and appropriate treatment decisions. In turn, patient drop-off between awareness and treatment drops dramatically, and visibility into adherence patterns increases substantially.
DermatologistOnCall bridges the gap between patient intent and clinical action, offering a more direct, efficient pathway to dermatology care and enabling digital patient support programs.
Instead of navigating delays, referrals, and non-specialist telehealth models, patients can:
- Engage in frictionless, asynchronous access pathways to board-certified dermatologists when symptoms arise, rather than waiting for an appointment to become available.
- Initiate therapy while under the continued guidance of a network physician. All visits include a 30-day follow-up period, enabling adherence support.
- Receive medications through flexible channels. DermatologistOnCall physicians can prescribe to retail, mail order, compounding, and specialty pharmacies.
- Report adverse reactions to DermatologistOnCall support, initiating pharmacovigilance workflows and direct reporting to manufacturers.
Why this pathway works
Specialist-led care
Every case is reviewed by a board-certified dermatologist with experience in both in-person and virtual care, ensuring clinical accuracy and appropriate treatment decisions.
Asynchronous (message-based), dermatology-first model
Designed specifically for dermatology, our model allows providers to evaluate high-quality images and detailed histories, often more efficiently than traditional visits.
More complete clinical context
Access to medication history helps inform prescribing decisions and supports continuity of care.
Eliminates unnecessary steps
No PCP gatekeeping. No referral cycles. No waiting weeks for an appointment.
National reach, local impact
Care is delivered nationwide, helping to overcome geographic barriers and dermatology deserts.
Clinically responsible care
Treatment decisions are made independently by physicians, ensuring appropriate use of therapies without bias or pressure.
How We Support Pharmaceutical Partners
Improving therapy initiation, experience, and adherence
DermatologistOnCall's flexible partnership models support access, education, and treatment pathways while maintaining clinical independence and compliance.
Key Capabilities:
- Dermatologist-led diagnosis and treatment programs
- Integration into patient support programs
- Education pathways for patients and providers
- Referrals to in-person care when needed
- Pharmacovigilance workflows
- Real-world data insights and custom partner reporting
Why It Works
Designed for clinical integrity
The DermatologistOnCall model supports access to therapy while preserving physician independence and patient-first care.
Key Differentiators:
- Board-certified dermatologists make all clinical decisions
- No guarantee of prescription - clinically appropriate care only
- Built specifically for dermatology
- Ability to prescribe to retail, mail-order, compounding, and specialty pharmacies
- Market longevity - DermatologistOnCall has been connecting patients with board-certified dermatologists for more than a decade
Clinical Quality & Credentialing
Built for health plan standards from day one
DermatologistOnCall maintains a national network of board-certified dermatologists credentialed according to rigorous standards aligned with NCQA guidelines.
- 100+ board-certified dermatologists licensed across all 50 states and the District of Columbia.
- All network physicians are Medicare-eligible providers.
- The DermatologistOnCall Medical Group includes pediatric dermatologists, dermatopathologists, and other subspecialists.
- DermatologistOnCall adheres to NCQA guidelines and meets all requirements for delegation of professional credentialing.
Security & Compliance
Enterprise-grade security and privacy
DermatologistOnCall is built to meet the standards required by health plans and enterprise partners:
- HIPAA-secure platform
- SOC2 + HITRUST certified
Virtual Care Solutions for Pharmaceutical Companies
DermatologistOnCall helps pharmaceutical companies support patient access, streamline diagnosis, and enable compliant care pathways through a scalable virtual dermatology platform. Our model connects patients with board-certified dermatologists quickly, helping to reduce delays and improve the overall patient treatment journey.
Speak with our team.
Fill out the form below to get more information on how DermatologistOnCall and your organization can work together to improve patient access.
Teledermatology for Pharmaceutical Patient Access: Key Questions Answered
How can teledermatology support pharmaceutical patient programs?
Teledermatology expands access to board-certified dermatologists, helping patients move more quickly from symptom recognition to diagnosis and treatment. By reducing delays in care, DermatologistOnCall supports earlier therapy initiation and a more seamless care journey.
Does DermatologistOnCall provide reporting or data insights?
Yes. DermatologistOnCall can provide de-identified, aggregated reporting to support program evaluation and optimization for select partners. These insights may include trends in diagnoses, treatment patterns, and patient engagement, all shared in a manner that protects patient privacy and complies with all applicable regulations.
How does DermatologistOnCall support pharmacovigilance?
DermatologistOnCall can support pharmacovigilance efforts by enabling structured pathways for identifying and reporting potential adverse events. Our workflows are designed to align with partner requirements while maintaining compliance with regulatory standards.
Can DermatologistOnCall help improve therapy initiation and adherence?
Yes. By connecting patients directly with board-certified dermatologists, DermatologistOnCall reduces barriers to care that often delay treatment. We also include a 30-day post-care communication period with each visit, enabling providers to reinforce treatment plans, ease patient anxiety, and support adherence.
How are DermatologistOnCall network physicians educated on partner therapies or programs?
DermatologistOnCall offers opportunities to share educational resources with our network of board-certified dermatologists. All education is handled in a compliant manner, ensuring providers have access to relevant, up-to-date information while maintaining clinical independence.
How does DermatologistOnCall integrate into existing patient support programs?
DermatologistOnCall can complement existing programs by providing a clinical access point within the patient journey. Our platform can be positioned alongside patient support services to help patients access diagnosis and treatment more efficiently.
Can DermatologistOnCall support specialty pharmacy workflows?
Yes. DermatologistOnCall providers can prescribe treatments, when appropriate, and direct prescriptions to a patient’s preferred pharmacy. This supports alignment with specialty pharmacy pathways and helps streamline the treatment process.
What types of dermatologic conditions can be managed through the platform?
DermatologistOnCall supports the evaluation and management of more than 3,000 dermatologic conditions, including chronic, inflammatory, and acute skin, hair, and nail concerns. This breadth allows pharmaceutical partners to support patients across a wide range of therapeutic areas.
How quickly can patients receive care through DermatologistOnCall?
Patients can typically complete a visit in minutes and receive a response from a board-certified dermatologist within hours. This significantly reduces the traditional wait time for dermatology care and helps accelerate access to treatment. All visits are completed within 48 hours.
How does DermatologistOnCall ensure quality of care?
All care is delivered by board-certified dermatologists who are credentialed according to NCQA standards. DermatologistOnCall has been providing teledermatology services for more than a decade, with a strong focus on clinical quality and patient experience.
Is DermatologistOnCall compliant with privacy and security standards?
Yes. DermatologistOnCall operates on a HIPAA-secure, SOC 2+ HITRUST-compliant platform and adheres to industry-standard privacy and security protocols to protect patient information.