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clinical care for skin, hair, and nail concerns through your health benefits

Online Dermatology Covered by Insurance

DermatologistOnCall partners with leading health plans, employers, and virtual care platforms to provide convenient, online access to board-certified dermatologists.
 
Depending on your insurance plan or employer-sponsored benefits, you may be able to access DermatologistOnCall as a covered telehealth dermatology service.
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How to Access DermatologistOnCall Through Insurance

Accessing DermatologistOnCall depends on your insurance carrier, employer health plan, or telehealth vendor.

Direct Health Plan Partners

United Healthcare

UnitedHealthcare members may access DermatologistOnCall directly. Eligibility and cost share will be determined prior to starting your visit.

Surest

Surest members may access DermatologistOnCall directly. Eligibility and cost share will be determined prior to starting your visit.

Access through MDLIVE

DermatologistOnCall also provides dermatology services through MDLIVE for select health plans and employer groups.

If your plan participates through MDLIVE:

  1. Log in to your MDLIVE account or your health plan's virtual care portal.
  2. Select Dermatology.
  3. Complete your visit through DermatologistOnCall.

The following organizations may offer DermatologistOnCall through MDLIVE, depending on your benefit package:

Cigna Members

Eligible Cigna Members should access DermatologistOnCall through the myCigna Health Benefits Portal.

Access through Amwell

DermatologistOnCall also partners with health plans through Amwell and associated virtual care platforms.

Members should begin their visit through their health plan's telehealth or virtual care portal.

Elevance Health Plans (LiveHealth Online)

Eligible members of Elevance Health-affiliated plans may access dermatology services through LiveHealth Online.

This may include:

Anthem Blue Cross of California Anthem Blue Cross and Blue Shield of Colorado Anthem Blue Cross and Blue Shield of Connecticut Anthem Blue Cross and Blue Shield of Georgia
Anthem Blue Cross and Blue Shield of Indiana Anthem Blue Cross and Blue Shield of Kentucky Anthem Blue Cross and Blue Shield of Maine Anthem Blue Cross and Blue Shield of Missouri
Anthem Blue Cross and Blue Shield of New Hampshire Anthem Blue Cross and Blue Shield of Ohio Anthem Blue Cross and Blue Shield of Virginia Anthem Blue Cross and Blue Shield of Wisconsin
HealthyBlue Unicare Wellpoint

Highmark Health Plans (Well360)

Eligible Highmark Health members may access DermatologistOnCall through the Well360 virtual care platform.

Members should begin their visit through Well360 Virtual Health.

This may include:

Highmark Blue Cross Blue Shield Highmark Blue Shield Highmark Blue Cross Blue Shield Delaware Highmark Blue Cross Blue Shield West Virginia
Highmark Blue Cross Blue Shield of Western New York Highmark Blue Shield of Northeastern New York

Blue Cross Blue Shield of Western New York

 Blue Cross and Blue Shield of Kansas City

The following organizations may also provide access through Amwell-contracted experiences:

Aultcare

Florida Blue

National Association of Letter Carriers

Important Coverage Disclaimer

DermatologistOnCall availability and insurance coverage vary by health plan, employer, state, and participation in telehealth vendor programs.

Patients should consult their insurance carrier, employer-sponsored health plan, or benefits administrator to determine eligibility and coverage details.

If DermatologistOnCall is not currently covered, patients may receive care through our open network. We encourage patients to request that their employer or health plan include DermatologistOnCall in future benefit offerings.

Frequently Asked Questions

Is DermatologistOnCall covered by insurance?

Coverage varies by health plan, employer group, and virtual care vendor. Some patients may have access to DermatologistOnCall as a part of their covered telehealth benefits, while others may use self-pay options.

How do I know if my insurance covers DermatologistOnCall?
  • Members accessing DermatologistOnCall through UnitedHealthcare, Surest, or participating Amwell-powered plans will enter their insurance information at the beginning of their visit. Eligible patients will be shown their coverage status and any applicable cost-share before proceeding with care.
  • Members accessing DermatologistOnCall through an MDLIVE-affiliated plan will have eligibility and cost-share determined within the MDLIVE portal, prior to beginning their visit with DermatologistOnCall.
  • Cigna members should access care through the MyCigna portal, where eligibility and cost-share information will be displayed before starting a DermatologistOnCall visit.
If you are unsure whether DermatologistOnCall is included in your benefits, please contact your health insurance carrier or employer benefits administrator for additional information.
What if DermatologistOnCall is not covered by my insurance?

If DermatologistOnCall is not included in your health benefits, you may continue with a visit through our open network at the cash price. We encourage you to contact your employer or health plan and request that DermatologistOnCall be added to your health benefits package.