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in-home testing through dermatologistOnCall

DermTech Genomic Melanoma Testing

DermatologistOnCall is a teledermatology platform that helps connect patients to board-certified dermatologists nationwide. Our physicians address more than 3,000 skin, hair, and nail concerns online - including suspicious moles. 
Select Your Provider

How it works.

You submit your initial visit.

 
DermatologistOnCall has collaborated with DermTech to deliver clinical care quickly and in the comfort of your own homes. The process is simple. Your initial evaluation will use asynchronous technology to transmit photos to your dermatologist for evaluation. If your physician determines DermTech is appropriate for your condition, you will connect with a clinical liaison through a video call to complete the DermTech Melanoma Test.
 

Submitting your initial visit:

  • Select a DermatologistOnCall provider currently offering DermTech to patients.
  • Create an account.
  • Answer a few questions about your general health.
  • Describe your suspicious mole.
  • Upload 2-9 photos of the area. Include a ruler or coin in at least one image for size reference.
  • Submit your visit.
Your dermatologist will respond within 48 hours. Most patients have a response and next steps in 24 hours or less.

Your dermatologist reviews your case. 

After looking at your medical history and photographs, they agree that your spot has the potential to be melanoma. Because the mole is not bleeding and it is not located on the palms of your hands or soles of your feet, it can be assessed using DermTech Smart Stickers. 

The doctor recommends the test to you through the platform. You review the information provided on the test and may choose to continue with in-home testing or be triaged out to see a dermatologist in person for further evaluation.

You choose to move forward with the DermTech Melanoma Test through DermatologistOnCall. The DermatologistOnCall Clinical Liaison contacts you and guides you through the ordering, shipment, testing, and results.

A clinical liaison guides you through the testing process.

DermTech and DermatologistOnCall have trained our clinical liaisons to provide expert care throughout the melanoma testing process. Clinical liaisons spend a week at DermTech headquarters immersed in all aspects of genomic melanoma testing.

Your test kit will be delivered to your home approximately 3-5 business days after you complete intake with your clinical liaison and DermTech. Once you receive the kit, you will schedule a 45-minute video call with your liaison to perform sample collection. They will answer any questions you may have about the process and observe you performing sample collection. 

Once the test is complete, you will send the test back to the DermTech Genomic Lab for analysis using the provided materials from FedEx.

You have answers.

Within 3-5 days of receipt, your clinician and dermatologist will receive your test results. Your dermatologist will contact you through our HIPAA-secure messaging portal to explain those results and your next steps. If additional treatment is necessary, you will receive a referral for in-office care. Your clinician and physician will remain available for 30 days after receiving your results should you have additional questions or concerns.

Frequently Asked Questions for DermTech Patients

How quickly will I receive my DermTech Genomic Melanoma Test results?

The entire process can be completed in as quickly as nine days. The average time from the start of a visit to receiving the results is 18 days. The average wait time for an in-office visit for similar testing is 34.5 days. By testing care online,  you have results and an action plan in less than half the time it would take through traditional methods.

How accurate is this test?

If the biomarkers are not detected (meaning negative results), this indicates a greater than 99% probability that the mole being tested is not melanoma. 

DermTech’s smart sticker captures virtually the entire surface of the mole, unlike a biopsy which typically evaluates only 1-2% of the mole.

Will my insurance cover the test?

Most patients pay less than $75 per DermTech Melanoma Test.

Coverage varies by plan. A DermTech billing concierge will help you through the process.

Medicare (Part B)

$0 out-of-pocket cost for the PLA test.

Medicare Advantage

Typically $0 out of pocket for the PLA test. Some plans have a co-insurance, usually under $100.

Commercial Insurance

Plans vary. You may be expected to cover a portion of the cost.

High Deductible Plans

If you are unsure if you have met your deductible, your DermTech billing concierge will assist you in gathering that information.

Uninsured

Your DermTech billing concierge will work with you.

DermTech offers a financial assistance plan for patients. The plan is based on household income, persons in the household, and other federal guidelines.